Privacy Policy

Your Privacy Matters to Us

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Introduction

At leadlogic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We believe in transparency and want you to understand exactly how your data is handled.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. We reserve the right to make changes to this policy, and we encourage you to review it periodically for any updates.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our platform
  • Subscribe to our newsletter or communications
  • Fill out contact forms or inquiry forms
  • Download resources or materials from our website
  • Participate in surveys, contests, or promotional activities
  • Request customer support or technical assistance

Types of Personal Information

The personal information we collect may include:

  • Name and contact information (email address, phone number, postal address)
  • Professional information (job title, company name, industry)
  • Account credentials (username, password - encrypted)
  • Payment information (processed securely through third-party processors)
  • Communication preferences and interests
  • User-generated content (comments, feedback, reviews)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Operating system information
  • Pages visited and time spent on each page
  • Referring website addresses
  • Device identifiers and technical specifications

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • • Providing and maintaining our services
  • • Processing transactions and fulfilling orders
  • • Creating and managing user accounts
  • • Delivering customer support

Communication

  • • Sending service-related notifications
  • • Responding to inquiries and requests
  • • Sending newsletters and marketing communications
  • • Providing important updates about our services

Improvement & Analytics

  • • Analyzing usage patterns and trends
  • • Improving our website and services
  • • Developing new features and offerings
  • • Conducting research and analytics

Security & Compliance

  • • Protecting against fraud and abuse
  • • Ensuring website security
  • • Complying with legal obligations
  • • Enforcing our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect our rights, ensure user safety, or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes through our website or direct communication.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your information.

Monitoring

Continuous monitoring helps us detect and respond to security threats promptly.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and to keep your login credentials confidential.

Your Rights and Choices

You have several rights regarding your personal information. These rights may vary depending on your location, but typically include:

Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of it in a commonly used electronic format.

Correction and Updates

You can request that we correct or update any inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain legal obligations and legitimate business needs.

Marketing Communications

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and performance

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for basic website functionality Session/Persistent
Analytics Cookies Help us understand how visitors interact with our website Up to 2 years
Marketing Cookies Used to deliver relevant advertisements Up to 1 year
Functional Cookies Remember your preferences and settings Up to 1 year

You can control cookies through your browser settings. However, disabling certain cookies may limit the functionality of our website. For more information about our cookie practices, please see our Cookie Policy.

International Data Transfers

Our services are operated from the Philippines. If you are accessing our services from outside the Philippines, please be aware that your information may be transferred to, stored, and processed in the Philippines and other countries where our service providers operate.

We ensure that any international transfers of personal data comply with applicable data protection laws and are protected by appropriate safeguards, including standard contractual clauses and other legally recognized transfer mechanisms.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by leadlogic. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party services you access through our website. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party websites or services.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Company Information

Company: leadlogic

Address: Ayala Center Cebu, Cebu City, Philippines

Phone: +63 32 231 3131

Email: [email protected]

Business Hours

Monday - Friday: 9:00 - 18:00 PHT

Weekends: Closed

For urgent matters, please email us and we will respond as soon as possible during business hours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes through our website or direct communication
  • Provide a summary of key changes when appropriate
  • Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.